FAQs – Loving Headwear

Frequently Asked Questions

We’ve put together answers to some of the most common questions about our headwear! You should be able to find everything you’re looking for right here.

Materials & Care Instructions

Why merino wool?

Our Merino Beanie Wrap is made from 100% Australian super-fine 17.5 micron merino wool, making it exceptionally soft, lightweight, and comfortable against the skin. Naturally breathable, moisture-wicking, and odour-resistant, merino wool helps regulate your body temperature to keep you warm in cooler conditions and comfortable when you're active. Whether you're exploring the outdoors, travelling, or simply enjoying everyday life, it's designed to keep you comfortable wherever the day takes you.

Is merino wool itchy or scratchy?

No! We use super-fine Merino wool, which is incredibly soft and gentle on the skin. Unlike traditional wool, it's designed to feel itch-free and comfortable for all-day wear.

Please note: If you have a wool allergy, you may still be allergic to Merino wool.

Is your merino wool sustainably sourced and cruelty-free?

We use wool from suppliers whose yarns meet globally recognised standards. The wool we use in our merino items is accredited by:

Woolmark
FSC Forest Stewardship Council
GRS Global Recycled Standard
RWS Responsible Wool Standard

and more!

Ensuring high-quality, ethical, and sustainable fibre.

Do your Merino Beanie Wraps come in other fibres, such as cotton?

We’ve experimented with materials like cotton and bamboo for our Beanie Wraps, but these fibres don’t have the same stretch, feel, or performance as Merino wool. That’s why our Beanie Wraps are made exclusively from 100% super-fine Merino wool.

The colour I want is out of stock – when will it be restocked?

Our Merino Beanie Wraps are lovingly made in small batches using our vintage 1930s knitting machines, with every item finished by hand here in Australia. Because of this, popular colours can sell out quickly.

We restock regularly as new batches are completed daily, so we recommend checking back often - your favourite colour may be available again sooner than you think.

Thank you for your patience and support!

Are the reversible colours thicker than the regular colours?

Surprisingly, no! Our reversible colours are made from the same soft, lightweight fabric as our regular colours. The difference is in the knitting technique - each side is knitted to showcase a different dominant colour, creating a beautiful reversible design without adding any extra thickness.

We’re hoping to introduce more reversible colour options in the near future and truly appreciate all the suggestions and recommendations from our customers.

How do I care for my Merino Beanie Wrap?

To keep your merino headwear looking its best, we recommend hand washing with a gentle wool detergent and laying it flat to dry. Please do not tumble dry.

Find our easy to follow "How to Wash" video tutorial here!

Since each piece is completely handmade from delicately knitted fabric, treat your headwear with care - especially around jewellery, which can catch and cause snags.

We know you’re excited to receive your headwear (and we’re excited to send it!), but please open your parcel carefully - avoid using sharp objects that could accidentally cut the fabric.

How warm is the Merino Beanie Wrap?

Even though our Merino Beanie Wraps are super lightweight, they provide incredible warmth without the bulk. They make an excellent base layer, and our customers have taken them all over the world and have been surprised by just how warm and versatile they are.

This is thanks to the natural benefits of merino wool. The fine fibres help trap warmth, regulate body temperature, and provide breathable insulation, keeping you comfortable in a wide range of conditions.

Sizing & Wearing Your Beanie Wrap

How do I wear my Merino Beanie Wrap?

Watch our easy "How to Wear a Beanie Wrap" video tutorial here!

Every Merino Beanie Wrap also comes with a handy pamphlet featuring illustrated instructions to help you create a beanie.

Plus, there’s a QR code that links directly to our Instagram page (@Lovingheadwear), where you’ll find multiple “how to wear” videos for extra inspiration!

Does the Merino Beanie Wrap come in different sizes?

Our headwear is designed as one size fits all and comfortably fits a wide range of head sizes. As a small business with limited materials and knitting machines, we currently only produce this one versatile size.

You can find men and women all wearing the same one-sized beanie wraps on our product listings.

Will it fit a child?

Yes! *7yrs and older*

Our merino beanie wraps are soft, stretchy, and adjust comfortably to smaller heads.

Tip: If creating a beanie, fold the cuff extra times for a tighter fit.

My 7-year-old granddaughter wears the Sapphire Blue Beanie Wrap, and my 10-year-old grandson wears the Black Merino Beanie. Photos of them enjoying them on our NZ mountain adventure are in the listings on the store.

Is your headwear unisex?

Yes! All our headwear is designed to be unisex, suitable for anyone who loves comfortable, stylish, and versatile accessories.

Is the Merino Beanie Wrap suitable for people experiencing hair loss?

Our Merino Beanie Wraps are made from super-soft 17.5 micron merino wool, which is much gentler and softer than traditional itchy wool. Designed with comfort in mind, they provide a soft, warm, and lightweight fit without feeling too tight or restrictive for those experiencing hair loss.

We’ve received many heartfelt comments and reviews from customers wearing their Merino Beanie Wraps during cancer treatments, who appreciate their comfort, warmth, and gentle feel. We’re grateful to be part of their journey and proud that our wraps help provide comfort when it’s needed most.

Is the Merino Beanie Wrap suitable for men?

Absolutely! Our Merino Beanie Wrap is designed to be unisex and is loved by both men and women.

As a small family business, we don't have the budget to hire professional models for every photoshoot, so most of our photos and videos feature our friends and family. More often than not, it's the girls who volunteer to be in front of the camera!

We're always looking to include more men in our photos and videos, but rest assured the Merino Beanie Wrap is designed for everyone.

Is the Merino Beanie Wrap tight or loose fitting?

Our Merino Beanie Wraps are designed with the perfect amount of stretch to comfortably fit most head sizes. As every head is different, the fit may feel slightly looser or snugger depending on your individual size and preference.

Based on customer feedback, many love that our wraps feel soft, comfortable, and secure without slipping off. Customers often tell us they can wear their Merino Beanie Wrap all day comfortably, and that they feel less restrictive than other headwear they have tried.

About Us

Where is your business based?

We’re proudly based in Burleigh Heads, Queensland, Australia - a beautiful coastal town where we design and lovingly handcraft all our headwear.

How and where are your Merino Beanie Wraps made?

All our headwear is lovingly designed and handmade right here in Burleigh Heads, Queensland, Australia. Using our refurbished 1930s knitting machines, we craft each piece with care and attention to detail.

As a small family business, we handle every step - from knitting and washing to cutting, pressing, and packing - to ensure you receive a truly artisan product made with love.

Do you have a physical store where I can buy the Merino Beanie Wrap?

Unfortunately, we don't currently have a retail storefront where you can purchase the Merino Beanie Wrap. As a small Australian family business, we sell exclusively online so we can continue offering high-quality products at great value.

Shipping & Returns

What are your shipping details?

All Australian orders are shipped from Queensland via Australia Post using a tracked parcel service. We aim to dispatch all orders by the next business day.

If you need your Beanie Wrap sooner, we recommend selecting Express Post at checkout for the fastest delivery.

If you have any questions about shipping or your order, please don't hesitate to contact us - we're always happy to help.

What is your return policy?

We hope you love your new headwear, but we understand that sometimes things don’t work out.

Faulty or Damaged Items:
If your item arrives faulty or damaged, please contact us within 30 days of receiving it. We will provide a full refund once the item is returned. We cover the cost of return shipping for faulty items.

Change of Mind:
If you change your mind, you may return the item within 7 days, provided it is unused and in its original packaging. You will be responsible for the return shipping costs. Shipping fees paid on your original order are non-refundable.

Please contact us for more information regarding a return.